Privacy Policy

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Who are we?

We're QED42, a technology and design company headquartered in Pune, India. We build digital products, AI solutions, and digital experiences for organisations around the world.

When you visit our website, fill in a form, send us an email, or engage with us through qed42.com, some information may be shared with us. This notice explains what that means and how we handle it.

If you need to contact us about anything in this document, write to: business@qed42.com
QED42 Engineering Pvt. Ltd.

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Office No. 405, Amar Neptune, Baner Hills Road,
Pune – 411045, Maharashtra, India

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What we collect

Two kinds of data come in: what you give us directly, and what is collected automatically when you use the site.

What you share with us
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When you fill out a contact form, send us an email, register for an event, download a resource, or sign up for communication from us, you may choose to share:

• Your name
• Your email address
• Your phone number
• Your organisation name
• Your job title or role

We only collect what you choose to provide. We do not ask for anything unnecessary.

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What comes in automatically

When you browse the site, some technical information is collected automatically. This may include:Browser type

• Device type
• Operating system
• Referring source
• Pages visited
• Time spent on pages
• Basic interaction patterns

• IP address
• Browser type

This helps us understand how the site is being used, improve performance, and maintain security.

We do not intentionally collect sensitive personal data through this website, including health information, financial records, government identifiers, or biometric data.

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A word on marketing consent

Important, before you hit submit

When you fill out any form on our site, you will see an unchecked checkbox asking whether you would like to hear from us about our work, events, insights, or updates.

It will never be pre-selected.

Checking it is entirely your choice.

If you do not check it, we will still respond to your inquiry. We simply will not add you to any marketing communication list beyond what is necessary to answer your request.

Submitting a form without that box checked only authorises us to respond to the specific question you sent us.

Every form also includes a direct link to this Privacy Notice so you know what you are agreeing to.

You can withdraw consent at any time by emailing business@qed42.com or by using the unsubscribe link in any email we send.

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Why we process your data

We only process personal data when there is a clear reason to do so.

That usually means one of these:

• You contacted us, and we need your details to reply
• You gave us permission to stay in touch
• We need basic analytics to understand site performance
• We are required to retain certain records for legal, contractual, or operational reasons

If you contact us about a project, partnership, hiring discussion, event, or business question, we use your information only to understand the request and continue that conversation where relevant.

If you opt into updates, we may occasionally send communication related to our work, ideas, events, or offerings.

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Third-party systems we use

Parts of our website rely on external service providers to function properly.

These may include systems used for:

• Website analytics
• CRM and lead management
• Email communication
• Advertising and remarketing
• Visitor intelligence and organisation-level traffic understanding

Some tools may match technical visit data, such as IP addresses, against external databases to infer company-level information, such as organisation name or industry. This helps us understand whether relevant organisations are engaging with our content.

This does not automatically identify you as an individual unless you choose to contact us directly.

Where relevant, our cookie notice provides additional detail on technologies used, including systems such as Leadfeeder, LinkedIn, and similar analytics or advertising tools.

We do not purchase personal lead databases from third parties.

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AI and automated processing

Because we work in AI, this deserves a direct answer.

If you submit information through our website, that information is not used to train internal AI models or public language models.

Where AI-assisted systems are used internally, they are limited to operational support such as summarisation, workflow assistance, internal drafting support, or analysis under controlled access.

If limited operational data is processed through external AI-enabled services, this is governed by contractual controls and restricted to the original business purpose for which the information was collected.

We do not make automated decisions about individuals that create legal or significant personal effects.

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How long do we keep it

We do not keep lead data indefinitely.

If you contact us through a form, email, or business inquiry, we retain that information for up to 24 months from the last meaningful interaction, unless a longer retention period is required for legal, contractual, tax, compliance, or financial recordkeeping.

If you unsubscribe from marketing communication, we retain only the minimum information required to make sure you are not contacted again unintentionally.

Analytics data is retained according to the configuration of the systems we use and reviewed periodically.

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Where your data may go

QED42 works with teams, systems, and service providers across multiple regions.

Your data may therefore be processed in India and, where required, by service providers operating in other countries that help us run our website, analytics systems, communication tools, or business infrastructure.

Where cross-border processing happens, we apply reasonable safeguards consistent with applicable privacy expectations.

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Your rights

Depending on where you are located, you may have the right to:

• Ask what personal data we hold about you
• Ask for inaccurate information to be corrected
• Ask for deletion where legally possible
• Withdraw consent
• Object to certain uses of your data
• Request a copy of your data

To request any of this, email business@qed42.com

We will respond within a reasonable time and in line with applicable legal requirements.

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For users in India

Under the Digital Personal Data Protection Act, 2023, you have the right to know what personal data we process, why we process it, and how to withdraw consent.

You may also raise a grievance if you believe your data has not been handled appropriately.

You may nominate another individual to exercise these rights on your behalf in the event of death or incapacity, in accordance with applicable Indian law.

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‍Grievance Officer

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QED42 Engineering Pvt. Ltd.
Office No. 405, Amar Neptune, Baner Hills Road, Pune – 411045, Maharashtra, India
Email: business@qed42.com

We will acknowledge grievance submissions within 48 hours and aim to resolve them within 30 days, unless a longer period is required under applicable law.

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For users in Europe

If you are located in the European Economic Area, processing may also fall under the General Data Protection Regulation.

That means you may also request restriction of processing, object to processing based on legitimate interest, or request portability of your data where applicable.

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For users in California

If you are a resident of California, you may request information about the categories of personal information collected, ask for deletion where applicable, and request that personal information not be shared for cross-context behavioural advertising where required by law.

We do not sell personal information in the conventional sense.

Some advertising technologies may still be treated as sharing under California privacy law.

Where applicable, a Do Not Sell or Share My Personal Information link is made available in the website footer.

Requests can be sent to business@qed42.com

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Cookies and tracking

We use cookies and similar technologies to:

• Keep the site functioning properly
• Understand traffic patterns
• Improve performance
• Measure engagement
• Support relevant communication and remarketing

Some cookies are essential.

Others support analytics or communication.

Specific technologies are described in our cookie notice.

You can manage cookie preferences through your browser settings or through our cookie controls, where available.

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Security

We use reasonable technical and organisational safeguards to protect the information shared with us.

No internet-based system is completely risk-free, but we work to prevent unauthorised access, misuse, loss, or disclosure.

Where required by law, affected individuals and relevant authorities will be notified within applicable reporting timelines.

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Policy and implementation consistency

Our privacy commitments reflect how our systems are intended to operate.

This includes:

• consent collection through unchecked checkboxes
• policy visibility at the form level
• clear opt-in choices for marketing communication

We regularly review website forms and systems to ensure technical implementation remains aligned with this policy.

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If this policy changes

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‍Privacy expectations evolve. So do digital systems.

If this notice changes in a meaningful way, the updated version will appear here with a revised effective date.

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Contact us‍

For privacy questions, consent withdrawal, access requests, or grievances:

business@qed42.com

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